SilverRock Repairs | Coverage
Your Vehicle Coverage with CarvanaCare™
  • Your vehicle is covered for repairs except for the following scenarios

  • A breakdown caused by lack of customary, proper, or manufacturer’s specified maintenance.
  • A breakdown caused by improper types or quantities of or contamination or lack of proper fuels, fluids, coolants, refrigerants or lubricants, include a breakdown caused by failure to replace seals or gaskets in a timely manner.
  • A breakdown caused by towing a trailer, another vehicle, or any other object unless your vehicle is equipped for this use as recommended by the manufacturer.
  • Repair of any parts during a covered repair which are not necessary to the completion of the covered repair. Such replacement is considered betterment and is not covered by the contract.
  • A breakdown which occurred prior to your purchase of your vehicle that would have been obvious and apparent if that component was inspected at time of purchase.
  • A breakdown caused by or involving modifications or additions to your vehicle unless those modifications or additions were performed or recommended by the manufacturer.
  • A breakdown caused by or involving off-roading, misuse, abuse, lift kits, lowering kits, oversize or undersize tires, racing components, racing or any form of competition.
  • Any repair which would normally be provided by the vehicle manufacturer, a repair shop or part supplier under warranty
  • Costs or other damages caused by the failure of or to a part not listed as a covered part.
  • Damage to the vehicle caused by continued vehicle operation after the failure of a covered part.
  • Any liability, cost or damages you incur or may incur to any third parties other than for Administrator approved repair or replacement of covered parts which caused a mechanical breakdown.
  • A breakdown caused by overheating, rust, corrosion, restricted oil or coolant passages, restricted filters or physical damage.
  • A breakdown caused by collision, fire, electrical fire or meltdown, theft, freezing, vandalism, riot, explosion, lightning, earthquake, windstorm, hail, water, flood or acts of the public enemy or any government authority, or for any hazard insurable under standard physical damage insurance policies whether or not such insurance is in force respecting your vehicle.
  • A breakdown not occurring in the United States or Canada.
  • Loss of use, loss of time, lost profits or savings, inconvenience, commercial loss, or other incidental consequential damages or loss that results from a breakdown.
  • Liability for damage to property, or for injury to or death of any person arising out of the operation, maintenance or use of your vehicle whether or not related to a breakdown
  • Any cost or other benefit for which the manufacturer has announced its responsibility through any means including public recalls or factory service bulletins.
  • Any part not covered by, or excluded by the original vehicle manufacturer’s warranty.
  • Repair or replacement of any covered part if a breakdown has not occurred or if the wear on that part has not exceeded the field tolerances allowed by the manufacturer.
  • Odometer failure. If your odometer fails, or for any reason does not record the actual mileage of your vehicle after purchase date and you do not have it repaired and the mileage certified within thirty (30) days of failure date, then covered is excluded.
  • Commercial use of your vehicle. As used in the contract, “Commercial Use” means your vehicle is used for business, deliveries, construction or commercial hauling; your vehicle is used as a postal vehicle, taxi, police, emergency, or other commercial-use vehicle; your vehicle is equipped to or used to plow snow; you rent or lease your vehicle to someone else; you are using or have used or modified your vehicle in a manner which is not recommended by the vehicle manufacturer.