Your Vehicle Care

Log In to Find a Repair Facility

Repair shop wait times may vary. Please contact shop for appointment availability.
SilverRock customers can log in to find a repair facility to fix your vehicle without having to create an account. Then search an area to find a list of participating repair facilities. Please contact the repair facility to make an appointment or check availability before leaving to avoid long wait times.

For more information on how to complete your claim, please visit the Repair Process page.

Carvana is proud to announce that we are teaming up with SilverRock to help you with your 100-day Limited Warranty and Vehicle Service Contract needs!

Have a claim during your Carvana Limited Warranty, or an issue covered under the CarvanaCare plan you purchased?

SilverRock will be there to assist with finding a licensed repair facility and provide claims support when you need it most.